Privacy Policy

At Fuinss Software Solutions Pvt Ltd (operating as Prime MLM Software), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://www.primemlmsoftware.com/ and use our MLM software solutions.

1. Trademark Protection Policy

Prime MLM Software provides high-quality, proprietary MLM solutions developed by Fuinss Software Solutions Pvt Ltd. Our trademark policy ensures the protection of our brand identity.

• Unauthorized Use: We do not permit the unauthorized use of our trademark, logo, slogans, or brand colors to create market confusion.
• Counterfeit Warning: Prime MLM Software is available only through our official channels. We are not responsible for counterfeit products sold on third-party platforms like Fiverr or unauthorized reseller sites. For genuine software and support, always contact us directly.

2. Information Collection and Processing

We collect information about you in two primary ways to operate our business and improve our services:

• Information You Provide: We collect personally identifiable information (PII) such as your name, email, phone number, and business details when explicitly submitted through our contact forms, demo requests, or support tickets.
• Technical & Tracking Data: When you visit our site, we automatically collect technical identifiers—including IP addresses, browser types, device information, and cookie IDs. While this helps us optimize our site and run marketing campaigns (like remarketing), these technical identifiers are considered personal data under laws like the GDPR and CPRA.

3. Cookie Policy

Prime MLM Software uses cookies to enhance your browsing experience and analyze website traffic.

• What are Cookies? Small files stored on your device that help us remember your preferences.
• Control: Most browsers accept cookies by default. You can choose to reject cookies in your browser settings, though this may affect the functionality of certain website features.
• Purpose: We use cookies to gain insights into user behavior, which helps us optimize our marketing campaigns and improve website performance.

4. Web Analytics & Cookie Consent

We utilize tools such as Google Analytics to monitor website metrics. This includes tracking traffic patterns, user engagement, and popular content. For visitors from the EEA and UK, we utilize a Consent Management Platform (CMP) to block non-essential analytics and marketing cookies until explicit consent is granted. (See Section 11 for detailed Google service disclosures).

5. Anti-Spam & Subscription Preferences

• Anti-Spam: We follow strict anti-spam practices. We do not send frequent, unsolicited emails.
• Opt-in: You may choose to subscribe to our newsletters or product updates.
• Unsubscribe: Users can opt-out of our communication at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

6. Third-Party Disclosure & Links

• No Selling of Data: We do not sell, trade, or transfer your personally identifiable information to outside parties.
• Third-Party Links: Our website may contain links to relevant resources, but we do not host third-party advertisements or offer third-party products that compromise your data.

7. GDPR Compliance (For EU Users)

Fuinss Software Solutions Pvt Ltd adheres to the General Data Protection Regulation (GDPR) to ensure our European clients have control over their data.

• Data Rights: You have the right to access, rectify, or erase your data.
• Data Minimization: We only collect the minimum data necessary (via contact forms) to provide our services.
• Compliance Standards: We follow EU guidelines regarding data protection, international data transfers, and breach notification.

8. US State Privacy Compliance (CCPA/CPRA)

If you are a resident of California or other US states with comprehensive privacy laws, you have specific rights regarding your data:

• Do Not Sell or Share My Personal Information: We do not sell your personal information for monetary value. However, using Google Ads remarketing to show you ads on other websites based on your visit to our site may be considered “sharing” for cross-context behavioral advertising under the CPRA. You can opt out of this by using our cookie consent banner to reject marketing cookies, or by adjusting your Google Ad Settings.
• Other Rights: You have the right to request access to, correction of, or deletion of your personal data by contacting us directly.

9. Data Breach Notification

In the event of a security breach that puts your personal information at risk, Fuinss Software Solutions Pvt Ltd will notify affected users and the relevant supervisory authorities within 72 hours of becoming aware of the breach, in compliance with GDPR standards.

10. Copyright Notice

All content on https://www.primemlmsoftware.com/, including text, graphics, and code, is the intellectual property of Fuinss Software Solutions Pvt Ltd.

• Usage: You may download materials for personal, non-commercial use only.
• Prohibitions: You may not republish, modify, or rebrand our content, images, or videos for business purposes without explicit written consent.

11. Google Services, Analytics, and Advertising

We use various services provided by Google LLC (“Google”) to improve our website performance, secure our forms, and deliver relevant marketing. By using our website, you acknowledge the processing of data by Google as outlined below.

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to track user behavior, such as pages visited, time on site, and referral sources. This data helps us optimize the user experience. You can learn more about how Google collects and processes data by visiting How Google uses information from sites or apps that use our services. To prevent your data from being used by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
• Google Ads and Remarketing: We may use Google Ads remarketing services to advertise on third-party websites to previous visitors to our site. This means we may advertise to previous visitors who haven’t completed a task on our site, like filling out a contact form. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Prime MLM Software website. You can set preferences for how Google advertises to you using the Google Ad Settings page, or permanently opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
• Google reCAPTCHA: To protect our website’s contact forms and demo requests from spam and abuse, we use Google reCAPTCHA. This service checks if the data entered is coming from a human or an automated program. The data collected during the analysis (e.g., IP address, mouse movements) will be forwarded to Google. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

12. Contact & Grievance Redressal

If you have any questions regarding this Privacy Policy or wish to report a grievance, please contact us: